Overview
This website is operated by Safe Steps Therapy. Throughout the site, the terms “we”, “us” and “our” refer to Safe Steps Therapy. Safe Steps Therapy provides this website, including all information, resources, forms and services available from this site, to you, the user, subject to your acceptance of these Terms & Conditions.
By visiting our website, submitting an enquiry, making a referral, applying for a position or using any part of this website, you agree to be bound by these Terms & Conditions, including any additional policies referenced on this website.
Please read these Terms & Conditions carefully before accessing or using our website. If you do not agree with these terms, you should not use this website or submit information through our online forms.
Website Use
You agree to use this website only for lawful purposes and in a way that does not interfere with the security, accessibility or proper operation of the website.
You must not use this website to transmit viruses, malicious code, spam, false information or any content that may damage, interrupt or compromise the website or its users.
We reserve the right to restrict access to the website or any part of our services where we believe the website is being misused or these Terms & Conditions have been breached.
General Information Only
The information provided on this website is for general information purposes only. It is not intended to replace professional advice, clinical assessment, diagnosis, treatment or emergency support.
Any information about therapy services, support options, referrals, waitlists or care pathways is provided as a general guide only. Individual needs vary, and appropriate support can only be determined after reviewing the person’s circumstances, goals and suitability for services.
If you require urgent medical, mental health or safety support, please contact emergency services or an appropriate crisis support service immediately.
Service Availability
Safe Steps Therapy provides a range of therapy and support services, including speech therapy, behaviour support, occupational therapy, psychology and physiotherapy, subject to availability, suitability and current capacity.
Submitting an enquiry, referral or form through this website does not guarantee service availability, immediate appointment access or acceptance into a service.
Some services may have a waitlist. Our team will review submitted information and contact you to discuss availability, next steps and suitable support options where possible.
Referrals and Enquiries
When you submit a referral or enquiry through this website, you agree that the information provided is accurate, complete and submitted with appropriate authority or consent where required.
If you are submitting information on behalf of another person, including a child, participant or client, you are responsible for ensuring you have permission to provide their details to Safe Steps Therapy.
We may contact you, the participant, a parent, carer, guardian, referrer or support coordinator to clarify information, discuss service options or request further details.
Participant and Client Information
You agree to provide current, accurate and complete information when communicating with Safe Steps Therapy or submitting forms through our website.
Incomplete, inaccurate or outdated information may affect our ability to respond to an enquiry, process a referral or determine service suitability.
Health, disability, developmental, behavioural or therapy-related information provided to us will be handled in accordance with our Privacy Policy.
Appointments and Service Delivery
Where services are arranged, appointment times, locations, delivery methods and service details will be confirmed directly with Safe Steps Therapy.
Services may be delivered in different settings where suitable, including clinic, home, school, community or telehealth environments.
Safe Steps Therapy may need to change, reschedule or cancel appointments due to clinician availability, operational needs, safety concerns or other circumstances outside our control.
Fees, Funding and Payments
Any applicable fees, funding arrangements or payment requirements will be discussed with you before services commence where relevant.
You are responsible for ensuring that any funding details, NDIS information, payment information or billing details provided to us are accurate and up to date.
Where third-party funding applies, service access may depend on funding availability, plan requirements, service agreements or other approval processes.
Careers and Job Applications
If you submit a careers form, resume, cover letter or employment-related information through this website, you agree that the information provided is accurate and that Safe Steps Therapy may use it to assess your suitability for current or future opportunities.
Submitting an application or expression of interest does not guarantee employment, interview selection or future contact.
Accuracy of Website Information
We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all website content is complete, current or free from errors.
Information about services, availability, team members, forms, resources, events or website content may be updated, changed or removed at any time without notice.
You should contact Safe Steps Therapy directly to confirm current service information before relying on website content.
Third-Party Links
This website may contain links to third-party websites, platforms or resources. These links are provided for convenience only.
Safe Steps Therapy is not responsible for the content, accuracy, security, privacy practices or availability of third-party websites.
Accessing third-party websites is done at your own risk, and you should review their terms and privacy policies before using them.
Website Forms and Communication
Our website may include contact forms, referral forms, careers forms and other online submission tools. While we take reasonable steps to protect submitted information, no online transmission can be guaranteed to be completely secure.
By submitting information through our website, you acknowledge that we may use the details provided to contact you and respond to your request.
You should not submit urgent, emergency or highly time-sensitive requests through website forms.
Intellectual Property
All content on this website, including text, images, graphics, layout, branding, service descriptions and resources, is owned by or licensed to Safe Steps Therapy unless stated otherwise.
You may view and use website content for personal, informational purposes only. You must not copy, reproduce, distribute, modify or use website content for commercial purposes without written permission from Safe Steps Therapy.
Prohibited Uses
You are prohibited from using this website or its content:
- For any unlawful purpose
- To submit false, misleading or unauthorised information
- To interfere with the operation or security of the website
- To upload or transmit viruses, malware or harmful code
- To collect or misuse personal information
- To copy, scrape or reproduce website content without permission
- To harass, abuse, defame, threaten or discriminate against others
- To breach any applicable laws, regulations or third-party rights
Privacy
Your submission of personal information through this website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how Safe Steps Therapy collects, uses, stores and shares personal information.
Limitation of Liability
To the maximum extent permitted by law, Safe Steps Therapy is not liable for any loss, damage, cost, interruption, error, delay or issue arising from your use of this website or reliance on website information.
We do not guarantee that the website will always be available, secure, uninterrupted or free from errors, viruses or technical issues.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights you may have under Australian law that cannot be excluded.
Indemnification
You agree to indemnify and hold harmless Safe Steps Therapy, its team members, contractors, service providers and representatives from any claim, loss, damage, cost or expense arising from your breach of these Terms & Conditions, misuse of the website or violation of any law or third-party rights.
Changes to These Terms
We may update, change or replace these Terms & Conditions at any time by publishing the updated version on this page.
Your continued use of the website after changes are published means you accept the updated Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any disputes relating to these Terms & Conditions or your use of this website will be handled in accordance with the laws and courts of New South Wales, Australia.
Contact Information
Questions about these Terms & Conditions should be sent to Safe Steps Therapy using the details below:
Safe Steps Therapy
Email: [email protected]
Phone: 0439 387 892
Location: Edensor Park, NSW 2176
